1. Do you offer artwork design services?
  2. Does XPRINT provide artwork proof checking services?
  3. What file format should I use to save my artwork?
  4. How do I send my artwork?
  5. Can I change my design after submitting it?
  6. Will the color of my printed product match 100% to the original color of my artwork?

  1. Do you offer artwork design services?
    No. You have to create and upload your own design and we will do only the printing.

  2. Does XPRINT provide artwork proof checking services?
    No. You have to confirm the final artwork with your customer before uploading it to us for printing.

  3. What file format should I use to save my artwork?
    For all our products, we accept the artwork in:
    • Adobe Illustrator (AI)
    • Adobe Acrobat Document (PDF)
    • Corel Draw (CDR)

  4. How do I send my artwork?
    You have to upload your file to us after you have login to our ePrinting System.

  5. Can I change my design after submitting it?
    No changes can be made to the artwork once submitted to Xprint for printing. Only amendments required to correct and complete pending jobs will be accepted.

  6. Will the color of my printed product match 100% to the original color of my artwork?
    NO. It is a known fact within the printing industry that 100% process color accuracy is not presently possible with the current print technology. Therefore, even if a printing company were to employ highly experienced personnel including the latest press technology, the outcome of color of the printed product will always differ from the original artwork. The level of difference however is subject from printing company to printing company.

 
 
 
 
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